Delete your LensTracker account

You can delete your account and everything stored with it at any time. Deletion is permanent and cannot be undone.

Option 1: in the app (fastest)

1. Open LensTracker and sign in.
2. Go to Profile.
3. Scroll to Account control and choose Delete account.
4. Confirm. Your data is deleted straight away and you are returned to the sign-in screen.

Option 2: by email, if you cannot open the app

Send an email to imran.moolla@gmail.com with the subject Delete my LensTracker account, from the email address you use to sign in. We use that to confirm the account is yours. If we need more proof we will reply to ask. We will delete the account and confirm by email, within 30 days of receiving your request (usually much sooner).

What is deleted

• Your lenses and wear history.
• Your lens stock and its history.
• Your prescriptions.
• Your profile (name, phone, address) and profile photo.
• Your sign-in. You will no longer be able to sign in with that email address, though you can create a new account later.

What may remain, and for how long

• Automatic database backups can hold deleted information for up to 35 days before they expire. It is not used for anything else.
• Copies held on your own phone are removed when you delete your account in the app. If you delete by email, uninstalling the app removes them.
• Advertising information collected by Google is governed by Google's own policy; see our Privacy Policy.

Related: Privacy Policy · Support